HeliomTerms of Service
These terms govern your use of Heliom, a service operated by Heliom Labs LLC, a company incorporated in New Mexico, United States (8206 Louisiana Blvd NE, Ste A #7492, Albuquerque, NM 87113, USA). By creating an account you accept them.
1. The service
Heliom lets you upload a video once and publish it to your own accounts on Instagram, TikTok, YouTube and Facebook. Heliom acts as a technical intermediary: it transmits, at your request and after your explicit confirmation, the content you provide to the platforms you select.
2. Eligibility and your account
- You must be at least 18 years old.
- You are responsible for the confidentiality of your credentials and for everything done through your account.
- You must give accurate information and keep it up to date.
- One account per person. Sharing an account, or reselling access, is not permitted.
3. Connected accounts
You may only connect social accounts that you own or are formally authorised to manage. You grant us permission to publish on those accounts strictly for the publications you confirm. You may disconnect any account at any time; doing so stops all future publication to it.
4. Your content
You keep all rights to the videos, images and text you submit. You grant us only the limited, non-exclusive, temporary licence needed to store, format and transmit that content to the platforms you selected, for as long as the publication requires.
You warrant that you hold the necessary rights to your content — including music, footage and any appearing person's consent — and that publishing it breaches no law and no third party's rights.
5. What you must not do
- Publish content that is illegal, hateful, violent, sexual, harassing, or that infringes anyone's rights.
- Publish content that violates the rules of a destination platform.
- Use the service for spam, artificial engagement, or automated mass posting designed to evade platform limits.
- Attempt to access, probe, overload or reverse-engineer the service or its infrastructure.
- Connect an account you do not own or are not authorised to manage.
We may suspend or close an account that breaches these rules, and will explain why where we lawfully can.
6. Third-party platforms
Instagram, Facebook, TikTok and YouTube are independent services governed by their own terms. Your use of each remains subject to those terms, including the YouTube Terms of Service. We do not control their decisions: a platform may reject, restrict, delay or remove a publication, change its rules, or withdraw our access, and we cannot be held responsible for it.
By using Heliom to publish to YouTube, you agree to be bound by the YouTube Terms of Service.
7. Price and payment
- There is no free trial. A plan is paid before it is used.
- A paid plan is billed at the price shown on our Pricing page and in the Service before you subscribe.
- Payment is handled by our payment providers. We never see or store your card number or other payment credentials.
- The subscription renews automatically until you cancel. You may cancel at any time, effective at the end of the paid period.
- Except where the law requires otherwise, sums already paid for a started period are not refunded.
- We may change the price with at least 30 days' notice; you may cancel before it takes effect.
Founder waitlist (before launch)
- Before Heliom launches, you may reserve a spot by paying for your first month of the plan you choose, at the founder price shown before you pay. Payment is a one-time card payment handled by Whop.
- Heliom is not available yet when you pay. On launch day we email you the link to open your account. Your 30 paid days begin when your account opens. Nothing else is charged before then.
- Your founder price stays the same for as long as you keep your subscription without interruption.
- Refunds: you can get a full refund of this payment at any time, before or after launch, simply by asking — from the Refunds page of our website or by writing to admin@helliomlabs.com. This applies notwithstanding the refund rule above.
8. Availability
We aim for a reliable service but do not guarantee uninterrupted availability. Maintenance, incidents, or an outage at a destination platform may interrupt publication. We are not liable for a publication that fails or is delayed because of a third-party platform.
9. Liability
To the maximum extent permitted by law, our total liability towards you is limited to the amount you paid for the service over the twelve months preceding the event. We are not liable for indirect damages, loss of audience, loss of revenue, or the suspension of one of your social accounts by its platform.
10. Ending the relationship
You may close your account at any time from the settings. We may close your account with 30 days' notice, or immediately in case of a serious breach of these terms or of the law. On closure your data is handled as described in the Privacy Policy.
11. Changes
We may amend these terms. Any material change is announced by email at least 30 days in advance. Continuing to use the service after that date means you accept the new version.
12. Governing law
These terms are governed by the laws of the State of New Mexico, United States, without prejudice to the mandatory consumer protections of your country of residence.